What Came Before KM?
Most of what business and professional people call KM is actually facilitated knowledge transfer. I suggest that knowledge “management” consists of both making information available for both person:information (asynchronous) search AND transferring information by story telling or narratives about personal experience in person:person (synchronous) search…One can envision a day when most human knowledge and experience is somehow codified and accessible on demand, and knowledge management as we call it today is no longer necessary. Maybe we will each have our own personal “Hal” or embedded microchip. But that is a topic for another day!